Agency Support Team

Phone: 561-235-7004

Schedule a Zoom:

Your new account management team is here to help with:
General Inquiries | Escalation | Production Reports | Commissions | Agent of Record Changes | Retention Reports | IVANS Downloads | PTS or My Account Login Issues


Phone: 877-509-7878

Email Underwriting at:

General Inquiries: 

Proof of Repairs: 

New Submissions: 

For: Eligibility | URs | Red Bars | Repair Memos | Endorsements | Rewrites

NEW Agency Partner Website

Visit PTI.Agency for the Latest: News | Documents | Policy Forms | Guidelines | Training Material | Videos

NEW My Account Document Portal

  • Bi-Weekly Retention Reports
  • Pending Cancellation for Non-payment
  • Pending Cancellation for Failure to Comply with Home Inspection
  • Monthly DNR Reports
  • Monthly Commission Statements
  • Monthly Agency Experience and Production Reports

Home Inspection Services

Phone: 800-808-6550


To Schedule a PTI Home Inspection | To Order a 4-Point and/or Wind Mitigation Inspection

Claims Department

Phone: 877-333-1230

Call Option 1 to File a New Claim | Call Option 2 to Inquire about an Existing Claim


For: Policy Servicing | Payments | Uploading Documents | Submitting Endorsements

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